Now Hiring - Client Account Manager (Remote or Onsite, WI Residents Only) in Milwaukee, WI

The Client Account Manager (CAM) will serve as the manager for assigned clients and act as a liaison between internal and external clients to ensure that the client receives high quality client service in a timely manner. This position is responsible for company relations with the client and ensuring the client has a good and positive service experience with all teams. This role will be equal parts service and face of the company to the client as well as task delivery for clients and carriers. This position will implement new client procedures and ensure accurate processing of freight bills for assigned clients. This position will also help grow the business by offering excellent service. This position will manage any TI inboxes assigned for clients as needed.

This position may have direct or indirect oversight of direct reports. As manager of assigned staff, this role will direct the day-to-day activities of the assigned staff.

The CAM will also work with client carriers and adhere to response times. The position requires solid, general knowledge of all company functions to meet client and carrier needs.

Previous Work Experience: Normally 12 to 18 months of previous work experience is required to meet job standards.

Education or Experience: This position must possess a High School Diploma or General Education Degree (GED); or two to three years of related experience and/or training; or equivalent combination of education and experience.

Computer Proficiency: Proficiency on Microsoft Outlook (able to view, read, and send e-mail), Microsoft Excel (able to create, edit and print spreadsheets) and Microsoft Word (able to create, edit, and print documents) software required.

Trans International offers a flexible 1st shift work schedule, business casual dress code, Half-day Fridays, and a complete benefits package including health/vision/dental/life insurances, PTO, and 401(k) plan.

Job can be done remotely AFTER up to 90 days of onsite training.
Full Job Description will be emailed in response to application.
OPEN TO WISCONSIN RESIDENTS ONLY

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person